Preparing for your Firefly Hills stay

Our Cancellation Policy

Please read in full before booking. We are putting this at the top so we can get the least fun part out of the way!

  • Payment in full will be required at the time of the reservation

  • We reserve the right to refuse service

  • Refunds for your stay will not be issued after check-in for any reason

  • No show, no refund. If we don’t hear from you by 2 pm on the second day of your reservation, we will release your reserved site to another potential guest

  • Late departures will be charged for an additional night’s stay

  • Cancellations must be made via the booking website

  • Guests who cancel their reservation more than 30 days in advance will be charged a $25 cancellation fee and the remaining amount will be refunded.

  • Guests who cancel their reservation 15-30 days prior to check-in will receive a 50% refund 

  • Guests who cancel their reservation 14 days or less prior to check-in will not be eligible for a refund.

GENERAL FAQs

  • Campground: NO
    Glamping: YES, 2 nights
    House: YES, 2 nights min. (max 14 days)

  • Firefly Hills check in time is 2 pm & check-out is 11 am.

  • Possibly! If you aren’t pleased with your site, please check with the staff to see what other sites are available.

  • Hiking trails, gardening, helping with the chickens, playground areas, or hanging out at the large community fire pit.

  • At Firefly Hills pets are allowed but must be on a leash at all times and cannot disrupt other guests.

    We require pet owners to pick up after their pet's waste.

    FOR GLAMPING STAYS:

    Pets can NEVER be left alone inside your glamping tent while you are away, not even if they are in a crate.

    Reason: If we experience a power outage and your pet has been left behind then it would be like being left in a hot car, putting your pet at risk.

    You are financially responsible for any damage that is done to our accommodations by your pets.

    FOR HOUSE STAYS:

    Guests staying in the house are not allowed to have pets stay with them.

  • Yes, wifi is available and has a very strong signal.

  • Coming Soon!

    We will have a wonderful bathhouse with restrooms, showers, and laundry just a very short walk from our sites (maintained by the staff at the park). The bathhouse itself will consist of individual rooms that each have a toilet, sink, and shower. The laundry room will have two washers and two dryers for guests' use.

GLAMPING FAQs

  • All of our glamping tents have heat and AC in them.

    But please understand that our tents are not insulated like normal homes. This means that the heat or AC can only raise or lower the temp by approximately 15 degrees.

    Our tents are located in shaded or partially shaded areas, but still have the potential to get quite warm in the summer.

    We understand that this may be common sense to some folks, but our main priority is making sure our guests have accurate expectations.

    This is still camping with some added comforts, however, this is not a hotel room.

  • The inside of your tent will include:

    • floor

    • rugs

    • beds

    • lamps

    • bed linens

    • chairs

    • heating & A/C unit

    • electricity outlets for charging your devices

    • Keurig coffee maker with K-Cup pods & coffee mugs (available for purchase)

    • mini fridge

    • lantern for walking to the bathhouse

    The outside of your tent will have:

    • a large gravel site

    • hammocks

    • campfire ring with cooking grate

    • picnic table

    • solar path lighting

    • wagon for transporting items from vehicle to tent

  • Yes. We have a "you will see bugs or your money back guarantee" :-)

    This is still camping and unlike a home, our sites are not 100% sealed up. Though we do our very best to un-invite them- you could see ants, spiders, ticks, unidentified crawly's, etc etc. We can't control how many you see or if you see them. If the idea of running into some spiders (or any other insect/bug/tiny things with legs) is going to make you "bug out" this experience may not be for you.

    We can not give refunds based on whether or not these guys crash the party :)

    • All sites come with one bath towel per person listed on the reservation. We do not provide hand towels, wash cloths etc.

    • Beds come with pillows, sheets, and blankets

    • The bathrooms are stocked with toilet paper, but bring your own personal toiletries like bath soap and shampoo/conditioner.

    • Plates, utensils, cups will be provided per person listed on the reservation.

    • Drinking water

    • Snacks and cold drinks, we supply k-cup pods - all tents have a small refrigerator and keurig

    • Bug spray for using on your own person (note we ask you do not spray it on indoor surfaces as it can damage the tents)

    • Sunscreen for hiking and being outside - nothing ruins a vacation like a bad sunburn

    • Flashlights or lanterns for any walks away from the site

    • Dog bed if your furry friend will be joining you.