Preparing for your Firefly Hills stay

Our Cancellation Policy

Please read in full before booking. We are putting this at the top so we can get the least fun part out of the way!

  • Payment in full will be required at the time of the reservation

  • We reserve the right to refuse service

  • Refunds for your stay will not be issued after check-in for any reason

  • No show, no refund. If we don’t hear from you by 2 pm on the second day of your reservation, we will release your reserved site to another potential guest

  • Late departures will be charged for an additional night’s stay

  • Cancellations must be made via the booking website

  • Guests who cancel their reservation more than 30 days in advance will be charged a $25 cancellation fee and the remaining amount will be refunded.

  • Guests who cancel their reservation 15-30 days prior to check-in will receive a 50% refund 

  • Guests who cancel their reservation 14 days or less prior to check-in will not be eligible for a refund.

GENERAL FAQs

  • Campground: NO
    House: YES, 2 nights min. (max 14 days)

  • Firefly Hills check in time is 2 pm & check-out is 11 am.

  • Possibly! If you aren’t pleased with your site, please check with the staff to see what other sites are available.

  • Hiking trails, gardening, helping with the chickens, fishing, playground areas, or hanging out at the large community fire pit.

  • At Firefly Hills pets are allowed but must be on a leash at all times and cannot disrupt other guests.

    We require pet owners to pick up after their pet's waste.

    On-site we have a large fenced in dog park for them to run off leash.

    FOR HOUSE STAYS:

    Guests staying in the house are not allowed to have pets stay with them.

    FOR RV RENTAL STAYS:

    Pets are not allowed in the RVs that are available to be rented.

  • Yes, wifi is available and has a very strong signal.

  • Our brand-new bath house at Firefly Hills is now open! It features three private bathrooms, each with a shower, and one of them is ADA-compliant for accessibility. We also have a convenient laundry room for guests. The bath house is centrally located, clean, and designed to make your stay more comfortable. Whether you’re freshening up after a day of exploring or catching up on laundry, we’ve got you covered!