Welcome to Firefly Hills!

We’re so glad you’re here! Your satisfaction means a lot to us, and we truly appreciate that you’ve chosen to spend your time at Firefly Hills. Our goal is to make sure you, and all of our guests, have an enjoyable and memorable stay.

To help keep things running smoothly, we’ve put together some park and RV site standards. These are meant to create a safe, welcoming atmosphere for everyone.

Please keep in mind that these guidelines and examples don’t cover every possible situation. If you ever have a question or concern, don’t hesitate to call or text our team at 606-208-0993 — we’re happy to help.

Most importantly, relax and enjoy your stay with us!

General Rules

• Check-in begins at 2:00 PM.

• Check-out is by 11:00 AM. Late check-out may be available for a fee.

• All visitors must be registered.

• All park facilities are to be used at your own risk. Firefly Hills is not liable for any injury or damages resulting from uncontrolled circumstances during your stay.

• You must be 21 years or older to reserve an RV site, a room in the house, or a glamping site.

• Parking is permitted in designated areas only.

• Drones/UAVs are not allowed.

• Only one living unit is allowed per reservation, per site. Any additional vehicles or trailers must fit on the gravel portion of the site.

• No parking on patios or grass.

• Please let us know in advance if you have additional vehicles or trailers that may not fit on the gravel site. Overflow parking may be available depending on size, for an extra fee.

• RV reservations are guaranteed a site, but your site number will not be assigned until the day before check-in, unless you used the site lock feature when placing your reservation.

• Quiet hours are from 10:00 PM to 8:00 AM.

• During quiet hours, your neighbors should not be able to hear you, your music, TVs, computers, or other devices.

• Exterior lights that intrude on your neighbor’s ability to rest must be turned off.

• Smoking or vaping that interferes with your neighbor’s ability to enjoy their stay is prohibited.

Grounds for Removal from the Property

The following behaviors may result in immediate removal from Firefly Hills:

• Noise — whether mechanical, musical, or vocal — that causes a disturbance to other guests.

• Use of foul or indecent language.

• Causing damage to the property of Firefly Hills or another guest.

• Intoxicated or disorderly conduct.

• Failure to follow campground rules.

• Failure to follow directions of staff, or engaging in threatening or abusive behavior.

• Use of illegal drugs or any other conduct not permitted under Kentucky law.

Pets

• Pets are not allowed in any building or rental unit on the property. This includes the house, bathhouse, laundry, store, Blossom Hall, glamping tents, RV rentals, and casitas on premium sites.

• All pets must have up-to-date vaccination records, available upon request.

• All pets must wear an ID tag identifying the owner.

• Pets must be kept on a leash of 10 feet or less at all times and remain under the control of their owner.

• Pets must not be left tied up or unattended at any time.

• For the protection and consideration of others, pets that are noisy, aggressive, vicious, unruly, or poisonous are not allowed in the park. Owners unable to control their pets must remove them from the property. If necessary, animals may be taken by local animal control authorities.

• Pet owners are responsible for any injuries or damages caused by their pets.

• Owners are expected to resolve any issues directly with the injured party.

• Firefly Hills is not responsible for injuries or damages caused by pets.

• Guests must clean up after their pets immediately and properly dispose of waste in a trash receptacle.

• Pets are not permitted in public buildings, including but not limited to bathrooms, the recreation room, or the house.

• If a pet causes damage, the cost of repairs or replacement will be charged to the credit card on file.

• Service animals may accompany a disabled person without proof of disability or certification. Service animals are permitted in buildings, rental units, and other locations where pets are otherwise prohibited.

Noxious Activities

• No illegal, obnoxious, intimidating, or offensive activities are permitted at any site. This includes any behavior that is, or could become, an unreasonable annoyance or nuisance to neighboring sites.

• Smoking or vaping is strictly prohibited in all buildings, including restrooms and rental units.

• Smoking materials must be fully extinguished in an appropriate fire-safe container.

• Smoking or vaping must not cause unreasonable annoyance or nuisance to neighboring sites.

Damage

Invitees are responsible for all damage or destruction of property, as well as any injury to persons, caused by themselves, their family members, visitors, or pets. Firefly Hills reserves the right to charge invitees for any damage to the grounds or park facilities. This includes, but is not limited to, broken water lines or spigots, damaged or missing sewer connections, landscaping damage, and excessive debris such as bottle caps, zip ties, or cigarette butts.

RV Site Standards

We all need to be good neighbors to our fellow guests. A clean, well-kept site makes everyone’s stay more enjoyable, while a messy site can invite unwanted wildlife. To help everyone be a good neighbor in the park, please follow these guidelines:

Safety Guidelines

• Sites must be kept clean and neat, free of fire hazards and clutter.

• Invitees may not make any alterations to the electric, water, or sewer connections provided by the park.

• Invitees must adhere to all legal requirements when connecting to sewer, water, and electric services at the park.

• Invitees should be able to move their RV quickly in case of an emergency.

• No extra air conditioners, wires, hoses, or cords are permitted except through the OEM port.
  
  

  Tarps, Tents, Shade Structures, and Other Structures

• Canopy or screen tents and “easy-up” type structures are for temporary use only and are limited to five days on the grass.

• Canopies must be tied down or weighted on all four corners.

• Camping tents are not allowed.

• Do not use tarps to cover any part of your RV or site.

• Exterior furnishings should be appropriate for outdoor or camping use.

• Indoor furnishings — including but not limited to sofas, chairs, refrigerators, freezers, and kitchen tables — are not allowed on campsites.

Flags and Signs

• Flags and signs that are respectful and in good taste are welcome.

• The following are not allowed anywhere on the property:

• Flags or signs that promote hate or negatively target any population.

• Political flags or flags of political candidates.

• Flags or signs containing vulgarity or profanity.

• Invitees in violation of this policy will be asked to remove the flag or sign. Failure to comply may result in removal from the property without a refund.

RV Standards

The quality of RVs in a park can contribute to or detract from the overall experience of all guests. For this reason, Firefly Hills enforces certain standards of appearance for RVs, similar to those in place at many other RV resorts and parks.

Our park standard states that all vehicles must be operable and in good condition. To help clarify what “good condition” means, here are a few examples:

• Doors, shrouds, panels, windows, and coverings should be intact and not unsightly.

• Exteriors should be free of obvious, poorly repaired damage.

• Tarps may not be used for weatherproofing, and awnings must be in good condition.

• All hoses, wires, and similar equipment should route through ports as originally designed.

• Exteriors should be free of duct tape, repair tape, excessive caulk, or similar materials.

• Isolated minor issues are generally acceptable, provided multiple issues do not combine to substantially deteriorate the RV’s appearance.

• Minor body damage that has been properly repaired, even if still visible, is acceptable.

• Damage sustained during travel may be acceptable, particularly if you have a repair plan in place.

RV Certification

RVs are expected to have RVIA certification, which confirms that the unit complies with established fire codes important for the safety of our guests. In certain cases, exceptions may be granted by park management for non-RVIA rigs that appear to meet safety requirements and are of a design and style compatible with the park.

 Recreational Use vs. Residential Use

• Invitees may not use their site as a permanent residence.

• RVs must be occupied overnight.

• U.S. mail may not be received at the park.

• Package deliveries from Amazon, UPS, and FedEx are allowed at no charge.

• ATVs, UTVs, OHVs, buggies, Razors, golf carts, dirt bikes, mopeds, and other fully mechanically powered vehicles (not including passenger cars, trucks, or RVs):

• May only be driven from your site to the highway using established roadways.

• Are not permitted for recreational use or general driving within the park.

General Guidelines

• Campfires are welcome, but please use designated fire rings or pits only. Burning trash or other debris isn’t allowed.

• Trash and recycling should go in the dumpster and the recycling trailer near site #9.

• Thinking about washing your RV or doing some work on your vehicle? Please check in with management first.

• Clotheslines aren’t permitted outdoors.

• Firearms should stay safely stored in your RV or vehicle at all times. Open carry or display isn’t allowed in the park.

• During the colder months (generally November 1 through April 1), water hoses need to be disconnected anytime temperatures are expected to dip below 40℉ in Beattyville. This helps protect the spigots from freezing. If hoses are left connected and a spigot gets damaged, the replacement cost will be billed to the guest.

Just so you know: In Kentucky law, an “invitee” is someone who has paid for services (like booking a site), while a “guest” is someone who hasn’t exchanged money.